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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of TORRENT POWER first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
TORRENT POWER - Excessive current bill in spite of total connected load Closed
my latest bills is Rs **** which is beyond the limit in spite off the facts that only one member is living in the last months. I do request to Torrent Power concerned authority to check the facts at physically grounds as there are no heater, A...
Jun 09, 2022 by Koushik Mitra
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