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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Theworldcotts.co.uk - Wrong item sent Open
The online shop sent me the wrong shoe and offered less than **% refund. Sending me the wrong item was not my fault. Here is the emailing with the customer service in reverse order: ---------- Forwarded message ---------- From: White we...
Jul 25, 2017 by Kovacs Noemi
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