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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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If you are not satisfied with Spicejet, file a complaint now:
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a. Contact the customer support of Spicejet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Spicejet - Extra money taken for stuff literally bought from the airport duty free Open
I recently took a flight from dubai to delhi via spicejet and my experience was terrible. Everything was fine until the boarding started. At the boarding they started weighing our stuff which is ok and acceptable till the cabin bag, but they al...
Apr 12, 2024 by Shrey Jain
Spicejet - Flight delayed for 9 hours and not been informed Open
Flight sg** from india to dubai on **th today supposed to be leaving at *:** pm and now is departing at * am the next day I want all my refund back...
Apr 10, 2024 by Rashmi meshram
Spicejet - Flight rescheduled by 2 days at last minute Open
I received this message * day prior to my flight that my flight has been rescheduled by * days. I did not agree to this and my consent was not taken before taking this kind of action. This is absolutely pathetic and unprofessional from Spicejet...
Apr 08, 2024 by Naqvi Mohammed Muntazir Mehboobhusain
Spicejet - Unethical charges by airport authority Open
I am writing to express my deep disappointment and dissatisfaction with the service I received during my recent flight with SpiceJet. Yesterday, on my flight at ** pm, I had additional luggage due to carrying items for a friend who was also ...
Mar 23, 2024 by Samridhi
Spicejet - SpiceJet Flight SG 518 Repeated Delays and Inconvenience Open
I am filing a formal complaint against SpiceJet Airlines for flight SG *** (PNR S*GSWR) from Kolkata to Bangalore. The flight was originally scheduled for **:** AM but was repeatedly rescheduled with extremely short notice, first to *:** AM and...
Mar 16, 2024 by danish ahmed koormatj
Spicejet - Worst flight experience with spice jet Closed
Flight delayed by more than * hours , it caused me to miss my next flight which costed me around **k inr and the staff was not at all cooperative, we got a refund for the delayed flight which we cancelled but missed the next flight , also after...
Mar 16, 2024 by Rohit Dhayal
Spicejet - Flight rescheduled which hampers our entire itinerary Closed
The flight has been rescheduled and there has been no reply from the spicejet. It hampers our entire itinerary and causing us a huge loss....
Feb 23, 2024 by Surabhi
Spicejet - Refund not being processed into bank account Open
I booked a ticket on **th of December **** for CCU-BLR flight scheduled on **st of December ****. I was already scheduled to visit doctor as my mother's health was not good. After visiting the doctor and within * hours of making the booking, I ...
Feb 06, 2024 by Nikhil Kumar Singh
Spicejet - Flight delayed Closed
We’ve been sitting in the flight since the past two hours and it still hasn’t taken off. The crew isn’t giving clear information. It’s almost the time of landing and we haven’t even taken off from the first city. ...
Jan 14, 2024 by heer karnani
Spicejet - Demand for Financial Recovery for Last Minute Mismanagement by Spicejet Airlines Open
Hello, We had a CCU-BKK flight booked with Spicejet for ** December,**** **:** HRS IST. It was supposed to reach BKK by **:** HRS Thailand time(Rs. ***** INR) and we had our next connecting flight booked from BKK to HKT airport on ** December,...
Dec 29, 2023 by Riya Bhowmick
Spicejet - Delay of flight multiple times Closed
I am having a very bad experience with SpiceJet flight. For flight SG *** ( Bangalore to Darbhanga), initially departure time was **:** AM IST. After that it got delayed and rescheduled at **:** am. Again it got delayed and new timing was **:**...
Dec 24, 2023 by Vishal Kumar singh
Spicejet - Unwanted delays in Flight and rude behaviour from Airport represtatives Closed
I have booked flight #SG**** from New Delhi to Ahmedabad. Timing was **:** on **/**/**** but i got message from airlines that it will be on **:** on same day but while getting boarding pass it was shown **:**. When we asked to Airport staff for...
Dec 01, 2023 by Pradip Dudhat
Spicejet - Loss of baggage Closed
Dear Team, I trust this message finds you well. I am writing to seek an update regarding my missing baggage during my return to Mumbai on November *th, on SpiceJet flight number SG **. The PNR for the journey is P*ULPF. I have alread...
Nov 17, 2023 by Mohsin
Spicejet - Rescheduled flight Closed
Flight got delayed for * hours and i had to check out hotel for the flight at **:**AM , and last night i got delayed message from spicejet, and hd to be there in hotel for more * hours means extra day of booking, ...
Oct 06, 2023 by Kirtik Fareed
Issue: SpiceJet is not ready to acknowledge or apologize misbehaviour by their staff on **-Sept-**** BLR-DEL flight Time: **-September-**** Original group PNR: ZHJTSN Split PNR: BIYH*E Passenger Name: Punit Reference Number: HBB*R*LW Flig...
Oct 03, 2023 by Punit
Spicejet - Denied Boarding and Mental Harrasment Open
Reached SpiceJet gate at *:** AM for a *:** AM Delhi-Jammu flight on Sept *, **** (PNR: VFCH*Q). Though only * minutes late, I was rudely and unapologetically denied boarding. My luggage was also deboarded, causing further delays and complicati...
Sep 26, 2023 by Abhishek Baru
Spicejet - Spicejet s Ruthless And Illegal Conduct Open
I recently booked a ticket from Chennai to Delhi on *th September **** (PNR - U*VR*V). But, sadly I had to encounter the worst experience with Spicejet so far, where I was denied onboarding on a mere request of writing only * words on the exces...
Sep 22, 2023 by Rohit Chaturvedi
Spicejet - Took extra chargre RS 1500 where the baggage waight was within 15 kg Open
They took **** for ludgadge (within **kg) by telling my **years daughter that- it is * kg over waight. As she was in hurry , was confused and didn't urgue with them. Her flight was Srija Chandra -from kolkata to bangaluru **.*. **** Spic...
Sep 22, 2023 by Ranita chandra
Spicejet - Refund not done Closed
I had booked a ticket form spicejet on * june **** which was cancelled. Spicejet offered to either refund my money or reschedule on a different date which wouldn't have worked out for my schedule. So I opted for refund. It's been ** days of the...
Jun 21, 2023 by Sheikh Umar Yasin
Spicejet - Spicejet Flight Delay more than 3 hours Closed
Spicejet Flight SG *** Bombay to Kolkata, date : *th June ****, Flight delayed by more than * hours, no messges or intimation sent, announcement of delay while waiting at boarding gate, no compensation offered. Please advise...
Jun 09, 2023 by DEBANIL PRAMANIK
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Questions about Spicejet
Ask questions about Spicejet and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Spicejet?
0124 498 3410
What is Spicejet office address?
319 Udyog Vihar Phase-IV Gurgaon - India
What is Spicejet customer care email?
investors@spicejet
Where to find Spicejet discount coupons?
Who is the Owner / CEO of Spicejet?
Ajay Singh
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