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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Skullcandy?
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a. Contact the customer support of Skullcandy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Skullcandy - Package not delivered and returned back Closed
My order no is ********. I have ordered and it is returned back to supplier. I am asking for refunding my money but they are not doing it. I don't want re delivery. Pls help to make my money refund ...
Jan 29, 2024 by Marut Agrawal
Skullcandy - Neither product not refund received Open
My order was cancelled *.* months ago. However, I've not yet received the refund. There has been no response or receipt from Skullkandy. This is extremely frustrating. I have neither received the product not the refund amount. ...
Jan 10, 2024 by Isha Potode
Skullcandy - Faulty Dime ear buds not being replaced Open
I had purchased SkullCandy Dime earbuds. After few days, one of the ear buds did not work. Repeated complaints to the seller / distributor did not work. I had to get a ticket raised too. But after * months, no response. The contact number Skull...
Dec 28, 2023 by Jagdish Rao
Skullcandy - Order cancelled no refund yet Open
I ordered earphone from Skullcandy official website. After a day I got a mail that address is not deliverable. So I cancelled the order. I got mail confirmation regarding same. I haven't got refund yet. They stopped replying my queries after so...
Oct 04, 2023 by Prince Thomas
Skullcandy - Fruad with me Closed
I am Rathod hiren S I have order headphones but I received a faulty item now they haven’t responded me from last * day. They have provided me ** rupee’s headphones. Now what I gone supposed to do please give me justific in this i am a com...
Sep 08, 2023 by Rathod Hiren Satishbhai
Skullcandy - Refund not initiated Closed
I've ordered Skullcandy Dime * on August *, ****. And I've cancelled it on the same day and also recieved cancellation confirm mail. But they haven't initiated my refund yet. I've tried to contact them many times but they're not responding sinc...
Aug 21, 2023 by Jeel Vachhani
Skullcandy - SKULLCANDY EARBUDS CANCELATION REQUEST DONE BEFORE DISPATCH Open
Wanted to cancel my order For skullcandy Earbuds with order no: ******** as My Order not yet Dispatched & Just now I placed the order. I want to Order "Jib True *" earbuds instead of "Dime True" earbuds which i wrongly ordered. I have emailed ...
Jul 30, 2023 by Partha Pratim Sarkar
Skullcandy - Refund not initiated Open
Hi, i had placed my order on *th july and cancelled it and now ** th july upto now there is no refund initiated for me please look into this thank you...
Jul 27, 2023 by Chandra sekhar
Skullcandy - Skullcandy not honoring the warranty Open
Hi I have purchased my headphones from Mumbai Airport, after one month of use it stopped working and not its not even charging and not responsive, and they don't have proper customer service, I have sent the bill photo to them, but they are d...
May 15, 2023 by Chitransh Surheley
Skullcandy - Order cancelled but i didn t get refund Closed
I have ordered a headphone of Rupees-**** from skullcandy.in on date -*th of march **** . I have cancelled that product same date itself, they have mailed me that i ll get my refund within **-** working days, and its been *month they are not re...
Apr 05, 2023 by Abhishek Panda
Skullcandy - No return policy and No cancellation policy after Dispatch Closed
I have ordered headphone but i want to cancel and they are saying the order has been dispatched so they can not cancel though in my account in order track it is showing the order has not been dispatched.so it is a scam ....
Apr 04, 2023 by Aryan Suthar
Skullcandy - My refund isn t initiated it s been almost two months Closed
I had ordered headphones from skullcandy website on **th August ****, and i cancelled it the day after. Since then i have been waiting to get my money back.. I've sent many emails and even called their customer care number but all they tell me ...
Oct 07, 2022 by Rounak Mukhia
Skullcandy - Refund not yet recieved Closed
I had canceled an order from Skullcandy on the **th of April and I have proof that I haven't received any refund as of now I have called them multiple times but no good and even mailed them that as well no good. I need help and I'm from a low-i...
May 09, 2022 by A.Anish
Skullcandy - Order number Open
I haven't received my product back till now, kindly do the needful for the same on priority, it's been more than a month I am not able to use my product ....
Feb 07, 2022 by Jaideep Rathi
Skullcandy - Worst service ever Closed
I purchased skullcandy Jib true wireless earbuds in March month, one earbud stoped working after just * month of use,I have claimed warranty and get replacement after ** days butttt another earbuds was sent to me with same issue... This i...
Jun 29, 2021 by NANDINI SOMAIYA
Skullcandy - 3 headphone jack of Crusher Wireless Evo is faulty Open
Hello, I purchased the Skullcandy Crusher Evo headphones in the UK with a * year warranty. However, I have now moved to India. I file a claim through Skullcandy India website and they redirected me to customercare@brandeyes.in. These guys do n...
Mar 26, 2021 by Vipul Mogre
Skullcandy - Defected product Open
on last month i have purchased a skullcandy indy evo.After ** days my earbuds are not working.right side ear bud is not turning on.im tried to reset.But there is no use.But sometimes it will on and after a couple of minutes it will again turned...
Jan 23, 2021 by siva
Skullcandy - They are not responding to my problems with product Closed
They are really irresponsible ...
Nov 25, 2020 by Jasleen kaur
Skullcandy - Cancelled order but not yet refunded Closed
I mistakenly placed an order on SKULLCANDY, but they do not have cancel option. Next day I got an email from Delhivery, and I cancelled the order from there, when will I get back the refund?...
Oct 20, 2020 by Tanmay Pradhan
Skullcandy - Wrong Product delivered Open
I purchased a product - Indy Evo - Pure Mint from skullcandy.in on **th August ****. (Order Number - #******) The product I received was a faulty one and so I returned the product. I have raised multiple complaints as I was not receiving my ...
Oct 02, 2020 by Aliasger Wagh
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