File a Complaint against Reliance Digital
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Reliance Digital?
If you are not satisfied with Reliance Digital, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Reliance Digital and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Reliance Digital
But before filing a complaint, you should
a. Contact the customer support of Reliance Digital first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Reliance Digital - RESQ Service Sucks Open
We bought an AC in **** from reliance digital and took extended warranty for *yrs under their ResQ plan. However intakes them morectgan s month to do a simple maintenance service for the AC. We struggled last season and the same is this season...
Apr 14, 2024 by Saru Anand Srivastava
Reliance Digital - Not delivered Open
Dear Reliance Digital, We have purchased a Samsung TV in reliance digital on Sunday and it was mentioned that delivery will be done by today (Tuesday). Reliance digital store (AMB Mall) not even picking my calls I have tried contacting ...
Apr 12, 2024 by Raviteja
Reliance Digital - Split AC not installed Open
I have bought a split daikin AC *.* ton from Reliance Digital **.**.****. It was delivered on **.**.**** but still it has not been installed though they promised to install it by ** hours after delivery and they have deducted money from us for ...
Apr 06, 2024 by Nabin Kundu
Reliance Digital - Reliance Digital New AC Stopped working within which is not fixed replaced Open
I had purchased Haier AC from Reliance Digital which stopped working within **days. I had made multiple calls and for both show room and resQ support team both failed in addressing issue as per the their given timelines and finally show room pe...
Mar 25, 2024 by Raghuram Ganjikunta
Reliance Digital - Misguiding the customer to sale the product Closed
We have visited reliance digital , hotel grace , pipli road, kurukshetra to purchase a chimney on **-**-****. There we were shown size of **cm Faber chimney. As per our requirement we told them that this size is small as per our requirement. ...
Mar 16, 2024 by Shikha
Reliance Digital - Received non working product Closed
Hey, I am Abizer. I recently ordered ***gb samsung sd card from Reliance Digital with Order No. RDF********. It was delivered to me on March *, when I used the product it was not working in my phone it is probably corrupted sd card or its not ...
Mar 07, 2024 by Abizer Khan
Reliance Digital - Received defective product Open
I purchased SAMSUNG S ** FE on *rd march **** from Reliance retail limited outlet of Moradabad Uttar Pradesh ****** CIN NO. U*****MH****PLC****** the phone is defective . Green lines are showing while playing and video on Youtube. Now the sales...
Mar 06, 2024 by Palak Choudhary
Reliance Digital - Order failed but money deducted from account in reliance digital Open
I ordered sony earphones from reliance digital app, actually I went to the store to purchase them then the lady worker ask me to place order instead and pick from store and I did but the order failed and the money deducted from the account wait...
Jan 03, 2024 by Hasil kadu
Reliance Digital - Wrong specification product send Open
I purchase Kelvinator refrigerator from Reliance digital (Goldan Shop ) outlet Dhule. In reliance digital portal refrigerator Width mention ***mm, but while product installing I found that The product width is *** mm. its ***mm larger than ...
Dec 14, 2023 by Devendra Dhakad
Reliance Digital - order being placed when it was out of stock Open
i booked a bluetooth speaker named as (boAt Bluetooth Speaker Stone Beam, **W RMS Stereo Sound, IPX* Splash Resistant, TWS Feature, Multi-Connectivity, Built in mic, Upto * hrs of playtime, Midnight Black) i placed the order through prepaid mod...
Dec 01, 2023 by Naiyar alam
Reliance Digital - Package Not Delivered Open
I placed an order with Reliance Digital on Nov-** and my Order No: RDF********. I placed my order on Nov -**th and till now(Nov **th) the order is not received and no concrete answer or SLA from the Reliance Digital team. The order is suppos...
Nov 16, 2023 by Pratibha
Reliance Digital - WASHING MACHINE NOT WORKING Open
cshead.reliancedigital@ril.com reliancedigital@ril.com BM.bade@ril.com SUBJECT-**th September **** with booking number *********,(They are changing booking again and again) Dear Sir/Madam. I am Vidushi Sinha called your office not less th...
Oct 18, 2023 by VIDUSHI PANKAJ SINHA
Reliance Digital - Refund not received Open
I ordered * Pen drives but the delivery person didn't delivered it just because I couldn't pick the phone as I was in office. When I contacted he said your order will be cancelled and you'll get the refund. I also contacted on complaint no....
Sep 30, 2023 by Priyanka dhingra
Reliance Digital - Refund not received Closed
I cancelled my order on with order I'd RDF******** on **/**/**** but it has been so many days I have not received my refund money.. The coustomer care person gives fake promises and delaying. ...
Sep 22, 2023 by Nutan Kumar
Reliance Digital - Got cheated by reliance digital Closed
Purchased service and got it activated after * months, no compensation for * months. I need my money...
Sep 22, 2023 by Mouli
Reliance Digital - Refund not received Closed
I ordered for Aquaguard select designo utc ro uv mtds water purifier on **/**/****. The product was found to be defective by installation technician on */**/****. After several emails to customer care the defective product was picked up on **/*...
Sep 18, 2023 by Kaushik k
Reliance Digital - Wrong product delivered Closed
I ordered boat earbuds but i received boult earbuds i unboxed in front of delivery person but he refused to take it back and said to complain the company and customer executive denied to help ...
Aug 29, 2023 by Harsh bhardwaj
Reliance Digital - Refund not received Open
I placed an order from Reliance Digital of a One plus **r brand smartphone of Rs. ***** on *th August **** and my order was confirmed and a tracking id was shared but when I was tracking the order I was not able to track and when I contacted th...
Aug 28, 2023 by Tripti Sharma
Reliance Digital - Refund not received Closed
Had order a Playstation * on in July. I had to cancel it for some reasons. It sasnt delivered till then and as per their policy, it can be cancelled. After cancelling, its been more than a month, I have received my refund. Have raised compain...
Aug 26, 2023 by Moksha
Reliance Digital - Refund not processed Closed
I had purchased TCL TV from Reliance Digital application. Later on, there was technical fault in my tv panel and my TV was under brand warranty. They sent a technician to diagnose the problem and they found the problem. After that confirmed ove...
Aug 21, 2023 by Alpesh Sutaria
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Questions about Reliance Digital
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How to contact Reliance Digital?
For E-Commerce Related Queries
call 1800 889 1055
( 9:30 AM to 7:30 PM, 365 days )
For Store Related Queries
call 1800-889-1044
( 9:00 AM to 9:00 PM, 365 days )
What is Reliance Digital office address?
Reliance Retail Limited,
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai - 400 002
What is Reliance Digital customer care email?
reliancedigital@ril.com
Where to find Reliance Digital discount coupons?
Who is the Owner / CEO of Reliance Digital?
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