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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Purplle.com?
If you are not satisfied with Purplle.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Purplle.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Purplle.com
But before filing a complaint, you should
a. Contact the customer support of Purplle.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Purplle.com - Fraud from Purplle Open
I have order some cosmetic products from purplle and there was a return option too and now I got damaged and seal broken product and wrong product, And when I an raising request for return they are saying mam you have some past history so you...
Aug 20, 2023 by Rimsha Hashmi
Purplle.com - Damaged product Closed
My name is Deep I have ordered two times from purple app on the same day on **-**-**** . And I received my order on **-**-**** but I have cancelled one parcel and the other one I have received i.e, order I'd ******** & amount of Rupees ****. Bu...
Feb 09, 2023 by Deep Borgohain
Purplle.com - Received damaged products Closed
I ordered products from his website first time. The products worth Rs ****.But I received damaged and leaked products which were not in a condition to use. I requested for return of the products but now they are rejecting my return request stat...
Jul 01, 2021 by Jahnavi Deka
Purplle.com - Money not refunded Open
My order id is *************. I ordered from this site about a month ago and even now my order hasn't been delivered yet. I have asked for cancellation ** days back but still no response from the company. I haven't received my money yet....
Jul 04, 2020 by Sumit Bhatnagar
Purplle.com - Wrong product delivered Closed
I ordered few products from purplle.com on **/**/**** of Amount Rs *** by COD n got my products delivered in two different shipments on **/**/****. After opening the parcel I noticed a wrong product was sended to me. Product was "Mcaffeine nake...
Jun 14, 2020 by Sanjay Mohan
Purplle.com - Wrong product sent no refund done Open
I made many complaints since *th Feb. My Order id.*************... I had asked for Exchange earlier on call also I had confirmed but no one is coming for pick-up...Kindly Refund my amount as you are not interested in any pick-up.... Its been *...
Feb 17, 2020 by Prachi
Purplle.com - Product not delivered Open
I placed an order and on that amount of shopping they added an free product in my cart as an offer on that amount. I got all my products except the one which was free on my shopping. Later on they sent an email that the delivery of that produ...
Jul 23, 2019 by Divya Rajput
Purplle.com - Items not delivered Open
I ordered some items from this website. My items are not delivered on time. Please help....
May 10, 2019 by Aparna Joshy
Purplle.com - Wrong product delivered Open
I ordered * products and * complementary product from purplle on Holi sale but they delivered wrong products attached in evidence. Then I informed them over mail and call as well on the given number on the website but after calling multiple tim...
Mar 25, 2019 by Priyesha Saxena
Purplle.com - Product missing at the time of delivery Open
I have ordered * bottles aromamusk rose toner from purplle.com costing Rs ***. When I open my parcel I got only * bottle and rest * bottles were missing. I had called purple.com customer care service also but they haven't provided me with any c...
Mar 05, 2019 by Wafa khan
Purplle.com - Money Not Refunded for Cancelled order Closed
Paid amount not refundedComplaint DetailsI had ordered online from purplle a few thingsbut soon cancelled the order because wanted tochange the order. I paid via ola postpaid moneyRs ***. As per purplle policy it should berefunded back within ...
Jan 12, 2019 by Indrani
Purplle.com - Item missing in the package.. Open
I hv ordered total * items from this web of rs *** n paid through UPI Then they send one item separately. I received it. Then remaining four i was waiting..n got another parcel.where i got only * items..one is missing ..i.e. of rs *** rs mak...
Dec 27, 2018 by Maitry tripathi
Purplle.com - Refund Not Recived Closed
order *************** I have conversation with Yesterday purplle. com Excutive Vijaya she told me to initate my Refund End of the Day but Still Refund Not Initiated...
Sep 27, 2018 by Manju Devi
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