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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Poorvika Mobiles Private - Debited My Amount 2 times Closed
I bought mobile for **,***rs..But they swiped * times and took **,***rs from my credit card..If I ask for my refund they are not responding properly....
Jan 31, 2024 by Balaji
Poorvika Mobiles Private - Claim for a broken display Regd Open
Sir/ Madam, This is Nithin Paul here. I had purchased an Apple Watch SE (Model : Apple MKT**HN/A Apple Watch SE GPS + Cellular **mm Space Grey Aluminium Case with Midnight Sport Band) from the Poorvika Store located in Marthandam on the...
Mar 18, 2023 by Nithin Paul
Poorvika Mobiles Private - Defective item sold Open
I bought a Samsung A** model phone on ** rh december **** from poorvika Velachery branch within ** days phone display corrupted Excepting a repleacement and a compensation...
Dec 26, 2022 by Rahul Ks
Poorvika Mobiles Private - Faulty mobile phone sold Open
I purchased a mobile phone on **th July late evening for Rs.**,***/. Next day noticed that the mobile sold by Poorvika mobiles, Rajapalayam branch is the faulty one. So I contacted the authorised mobile service centre and they clearly have a ce...
Jul 30, 2019 by Hariharan S
Poorvika Mobiles Private - Order was cancelled but refund amount cannot receive Closed
sir i tell you. i purchase online product from poorvika mobile. xiaomi redmi * on ** july **** & i will cancelled it on ** july **** my order no-****** with amount of rupees ****. sir the company say me wrong information about my refund. he sa...
Jul 18, 2017 by AMAN TIWARI
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