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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Pikkol.com
But before filing a complaint, you should
a. Contact the customer support of Pikkol.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Pikkol.com - Excess amount demanded without prior information Closed
I have used at least ** packers & movers service before, and understand how it works. I booked the packers & movers service from pikkol.com, and provided the required details. I was provided a quote of Rs. *,***, which I accepted. Once the truc...
Feb 21, 2017 by Kushagra Mittal
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