Records save successfully
Empty box delivered
I have purcahsed 18oct 2017 a philips aqua wet and dry shaver through paytm, when i opened the box, box was empty and i have raised a complaint in paytm and courier partner also but till now they didn't my product/ refund.....
But now paytm mai...
Not getting money when recharge failed
I try to recharge my airtel number on 2 days back ,but recharge not done and in the app showing processing,but I'm unable to cancel and get the money back
I tried to contact Paytm but they are not responding
Initially I have trust in Paytm bu...
Recharge not successful
Sir recharge is not successful even after 24 hrs ,money has been deducted,no cancel option is there, kindly refund my money....
Recharge not successful but money deducted from bank
I have recharged for my jio no of rs 459 first time using paytm.Money has been deducted from bank,but after more than 24 hrs recharge is still showing processing.i had contacted every single customer care no ,mail them, message them, tweet them...
Refund did not reflect in my bank account
I ordered studds ninja full face helmet from paytm on 27/10/2017. But paytm send me defective product so i return the product and demanded refund.Paytm show that he refund 1105 rs. In my wallet but this amount does not show in my paytm wallet a...
Replacement not provided
I ordered an Apple MacBook Air from Paytm on 14th October 2017. It was delivered to me on 15 th but I returned it on 16th oct as the product was defective. The replacement order was placed on 16th October and was to be delivered by 22 October b...
My PayTm order id- 2397152062 (iBall CompBook Excelence)..
iBall service centre denied to service my laptop because they told me PayTm seller is not Authorised seller..
Lot of mail's sent to PayTm.. every time they told me wait 10 working days....
Money not yet recieved from paytm wallet to bank account
I placed an order for clothing item from paytm app and paid online the full amount..after i realised that i am out of budget and i needed to pay my exam fees i cancelled the order and i got the refund immediately but in my wallet.. since i need...
My orded cancel reason
I m orded Samsung guru but my order cancel 25 days so i m waiting for refound & prombo coad & i got only refound & not give PROMBO coad so i m file a paytm frod Alway & alwayd say for wanting you give new prombo coad...
Payment not made but wallet cash deducted
I have made a payment of 399 as recharge on reliance Jio website using paytm wallet 8 days ago. The transaction is showing as successful. Called Jio customer care and they are mentioning that the payment has not been for this transaction. Since...
Order not cancelled and no refund initiated.
This is regarding my paytm order no. 3987535545. I ordered a laptop from my mom's ID and cancelled it within 2-3 hours because I found a better offer on paytm itself. I'd really appreciate if you initiate the refund and tell me what the st...
PayTM IRCTC failed transaction - Money not refunded
Today October 18, 2017 at around 7:00 PM I booked two tickets for my sister and mother using irctc Rail Connect App. I chose to pay the amount of Rs. 630 using PayTM because my debit card is saved in the PayTM app.
After I entered the Bank o...
Cashback not given, as promised
I made my first Paytm payment for Reliance Jio Service in August. Paytm's ad promised a 100 Rs. Cashback. They haven't posted the Cashback. Customer Service has been giving me the runaround, saying that no promo code has been applied. I am atta...
Non fulfilment of service
I had ordered an an Iphone 8 plus 64 gb and it was expected to be shipped by 15th oct. According to paytm if seller fails to ship it till 16th oct the order will be automatically be cancelled. I have tried to contact them a no. of times and the...
Received defective/used product
Order id 3902329534
I have purchased macbook on 1st of October from Paytm mall which is received yesterday. Its a defective and seems to be a used product, it is not getting charged nor it has any sound driver installed in it.
There is no refun...
Assured difference cashback not crediting
I was trying to place an order at paytm using LAPTOP 15 coupon code the payment had a trouble from the end of paytm during which the offer period ended and then suddenly the order failed.
Upon raising this issue to paytm support through my h...
Wrong product received
I have ordered titans men watch through paytm.But i got the wrong product.I raised a complaint to paytm customer care for return request.I have done all the process asked by paytm customer care representative.But still i did not get any respons...
Duplicate non branded product received....return rejected
I have ordered a crossbeat aura bluetooth earphone from paytm mall...i received a non branded product...there is no branding on the product or on the box....Then i raise a return request...after 5days the reuturn request got rejected by the sel...
Replacement not dispatched
I have ordered a Dell inspiron 15 5559 from Paytm sold by TechDeal365. As the laptop was defective I requested for a replacement. Return was approved and done by 28 September 2017, the replacement was to be completed by 1st October and now the ...
I was making an online transaction of rs 2000 to paytm through my central bank debit card on 27 august. My transaction was failed but amount was deducted . so i complained it in bank. After 40 days, yesterday my complain closed and they replied...
Paytm canceled one of the items in my order and refunded an amount minus the shipping charge (the order details in the attachment). I brought it to their notice, they justified their action with a wrong information. Subsequently, they informed ...
I had ordered the product on 23rd sep 2017 cosmetics and all for home use by paying the amount 6800rs but till today 6 Oct product had not shipped and customer is not responding properly with the solution and the provided seller number is switc...
Delay in Delivery
I have order I item on 24 sep and its Delivery date is 28sep but not shipped upto this 6oct
Order no 3865652404
My query number is 39094552
I have contacted the seller and they are saying that paytm responsible for courier service they have pa...
Amount not transfered to my bank
I have received amount from my customer Rs 1000 which was going to be settle in my bank account. But patym didn't transfer it to my bank till date.
The following are the details of the transaction
The amount received transaction details
Unsuccessful wallet transaction
Hii I added 5000 rs in my paytm wallet on 23 sep . Mode of payment was through UPI the amount was deducted from my bank account and also in upi app it is showing a succesful transaction but the money was not loaded in my paytm wallet i have als...
Product not received and the status shows delivered
Ordered an iPhone 6 on 24th September.The shipping was scheduled on th 26th September.I got a SMS and notification on the PayTM Mall app on 4.53 PM on the 28th September informing that my product has been shipped and will be delivered on 1st Oc...
Did not recieve money
I was added 5000 rs in my paytm wallet on 23rd sep. Money deducted from my bank account but did not recieve it into paytm wallet . Till now i did not recieve my money back into bank also plz refund my money as soon as possible...
Confirmed bus tickets cancelled at last minute not once twice
Booked bus ticket from paytm for my trip to dharamshala made the payment and recieved confirmation.On the day of departure got a message 2-3hrs before from the bus operator that the bus has been cancelled didn't complained that time because tho...
Bus cancellation and its refund
I have booked 2 booking from paytm for 29th september and 2nd october. I got a message from bus operator that booking has been cancelled on 29th september 2017 and 2nd october just few hours before boarding the bus.
I havent received any msg ...
Refund not initiated
I bought a watch from paytm . But it was not satisfactory at its cost so I returned it to paytm . after that they are saying that they have refunded money to pnb account but actually it has not refunded . I ordered watch on 8 sept .I returned i...
Return rejected with unacceptable reason
I ordered multiple apparels from paytm mall. Among that, three orders were not of expected quality (different colours, different material that didn't match the description/pics). When I requested return, the courier boy was asking for a price t...
Promocode worth 1500 got wasted
I used a promocode worth ₹1500, but the transaction got failed because PayTM was experiencing high failure rate from Bank of India. Now I can't use that promocode again, as it is showing me error that promocode has already been used. PayTM cu...
Product was delivered in dead condition
The order id of the Laptop i ordered is 3903766296 product was in dead condition ... But after so many sufferings I made the doa letter from the hp Service Centre, But now paytm is not responding to my query regarding pickup/replacement....
No refund of unsuccessful payment on uber
On February 22, 2017 from my pautm account 263 rs was deducted which was wasn't recived by uber. The money got dedcuted and I haven't till now got any refund....
My Money Not Refunded. Return policy violation
I will strongly Suggest not to buy from Paytm even if you are getting 50% off after cashback.
Because Return is nearly Impossible.
And If you want to return either damage it or replace it with some other Product.Because they themselves say so...
Received two fena soaps instead of i phone 6
I have ordered an i phone 6 32 gb via paytm order number 3717748824 bluedart awb number 69972290931 and paytm complaint number 37408371since i received 2 fena soaps instead of i phone 6 bluedart is telling me to ask paytm for refund paytm is te...
Received two fena soaps instead of iphone 6
I have orderd an i phone 6 32 gb on 24 th august it got delivered on 31 august via bluedard couriour vide awb NO.#69972290931 and received two fena soaps instead of i phone six i have lodged complaint via paytm costumer care since almost14 days...
Delay in delivery
I have made an order no 3699964128 on paytm dated 20/8/17 but still I have not got my order and even not able to track it and when I filed the complaint in paytm they even not responding me and even not responding in customer care. ...
On 10 of august 2017 i was trying to update my season ticket from UTS app through Paytm gateway ,but there was 3 failed transaction and i have already informed my concern to them but there is no satifying reply from both of them and i have alr...
I had ordered a shoe on September 2,2017 and cancelled it later because my friend ordered the same and quality of shoe was not good.My cancellation was approved when i called their customer support on 4th and my refund was processed on 6th.It h...
Refund not provided
order was cancelled by shipper on 28th of august,2017... its 7th of september and i haven't got my refund till now.... your site says refund will be within two days max... but its been 10 days
Defective Goods Supplied - Refusal to Replace/Return
I had purchased Saregama Carvaan Digital Music Player (Porcelain White ) from PAYTM vide Order No. 3758567783 on 2.09.2017. The same was delivered on 04.09.2017. To my dismay the same was defective. When I tried to to return/replace the same, t...
Recharge successful but amount not benefitted
On 29th August, i made a recharge on paytm of 250 for my airtel mobile & it was successful but I didn't got the balance. The airtel customer executive is telling that it is a third party app so we can't say anything, I even shared the operator ...
My name is Subodh Kant. I am a regular Paytm customer. My registered mobile number with Paytm is +91-9035763402 and registered e-mail is email@example.com.
I am writing this regarding a fraudulent transaction happened from my paytm...
Transaction Failed Money Deducted From Bank But No Refund Given
I was shopping something from www.netmeds.com and for payment i choice paytm then during payment transaction got cancel .Paytm sended a message that they got the money and if transaction does not completes they will refund the amount but no ref...
Cancellation of product by seller
I was checking out vans shoes on paytm app on 8 aug 2017, then i came to an offer of ₹1000 cashback on a pair of shoe which was costing me 1499 at the time of placing the order and it was written that the cashback will be given to you once th...
Refund on account of product returned
I have purchased the product i.e. a jeans from paytm via order no 3382407687 and has sent it back to the seller by self shipment method via bluedart (tracking id is 14146459541) and the refund for the same is not being initiated...
I have purchased a seagate 2 tb hard disk on 25th of july and recieved on 28th of july.It was a defected product so as per return policy which is clearly mentioned in the product description item should be replaced by seller but my replacement ...
Flight tickets canceled by paytm
First i booked 5 flight tickets from paytm website from ranchi to delhi of dated 6th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment, extra 1100 rupees deducted from my account a...
Refund from.paytm pending from last 50 days
I have returmed the items by self shipment on the address as provided by paytm under 2 order no
3382395470 and 3382857048
I have shared the courier slip along with the digital pod.
But still they are not refunding my amount sayi g the seller ...
Return Request Rejected and Cashback not provided
My return request was rejected and cashback was not provided. No one to listen customer grievances. No one to answer calls or reply to queries. Return request of a product worth ₹6594 was rejected when i was following their return policy. Aft...
4 year old dusty scratchy washing machine
I bought Panasonic 7 kg Semi Automatic Top Loading Washing Machine NA-W70B2RRB2 from paytm (supplier value plus retail pvt ltd. noida...on 19july and delivered to me 26july we opened the package at 1.45 pm. Machine is 4 years old i.e. make of...
Refund not received
I had ordered a mobile cover from paytm on 13/7/17 & paid Rs.324 via debit card. Paytm keeps telling me that thay have refunded the amount but still i havent received any refund in my bank. The order id is 3516153153. You can check the attached...
Flight ticket cancelled by paytm
First i booked 5 flight tickets from paytm website from ranchi to delhi of dated 6th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment 1100 rupees deducted extra from my account as c...
Defective product delivered and neither replaced nor refunded
I purchased a fujitsu lifebook from, Paytm, the product they delivered is defective since arrival. Initially they wasted 2 days, the app showed return/replacement error. And then, When I asked for replacement, they are asking me to contact Fuj...
Defective product received
I had purchased dollar white vest pack of 5.But the received is defective.I approach ed to paytm for return or refund.But paytm is saying that the item is not covered in return policy.Even there was not metioned any where that this is a defecti...
Service not recived
My amount is deducted from my paytm wallet I made Recharge but still I need not received any service...
Amount not credited in to my account
one of my customer paid amount through paytm on 29/06/2017 but amount not credited in to my account(8286055330), transaction details are given below.
1.transaction id no:11916852486 RS.282
2.transaction id no:11287608698 RS.674...
Wrong item delivered
I have ordered a fidget spinner of me. And the item which i saw after opening the parcel shocked me, it was a small piece of some kind of toy.
This must be despondent for anyone else too....
Money not refunded
I Purchased one item from paytm and it never got delivered. Now they are claiming that they have refunded the amount but I have not received. I have try to communicate so many time but they are keep repeating same thing. I got tired with pa...
I purchased 10gm gold from Paytm and its available in Paytm digital gold locker but as i trying to sell this gold its not processing at all. I have tried all the option like logged out and logged in again. I tried it on mobile app and mobile br...
Package not delivered
I order one Honda activa on 26-June-2017 with full payment of 52164 rupees. As per the they will deliver it by 1-July-2017 but they have not delivered till now. I complain this thing to there customer care team they are saying that our higher t...
Refund has been not received yet
I purchased a microwave from paytm. They delivered a defective Microwave. Then i requested for return. Return pick up has been done. Its been more than 48 hours but they had not refunded the money yet. I contacted to them and asked for money re...
Refund for recharge not done.
I have done recharge of Rs.349 from paytm using my axis bank debit card. My balance deducted instantly but in paytm app, recharge status said waiting for payment confirmation. For 3 days status was same. Now paytm updated status that payment fa...
Cash back not received
I purchased this one shoes from Paytm (Order ID 3206579214 ) (price-3249). I was supposed to receive a unique promo code for ₹1750 cash back on electricity bill payment. I did receive the code but when I'm applying the pro...
Defective item delivered by Paytm
The sony external 2TB hdd was dead on arrival. Filed a return within 15 days as mentioned in paytm product site/page. Paytm is delaying return approval by asking id proof, snapshots of package etc. After sending all details now they are asking ...
Wrongly purchased deals worth INR 71929
It is to notify that, on 21st of june'17 while making payment for recharge in PAYTM of Rs.150 I have wrongly selected few deals worth of INR 71929 (1.Mauritius of 22779, 2.Kerala of 19000 and 3.Kashmir 30000) have deducted from my account of ko...
I shopped from paytm on june 12,2017 'I purchase 5 products worth rs 1566 overall, but the very next day I cancelled two products worth rs 732..
Paytm displays a message saying rs has been refunded to the bank I shopped with whereas I didn't...
Empty package received
Just received package from Paytm and guess what there is no headphone in package. Khali box bhej k Paytm Walea ne 220 RS lelae. Mere kol video v h video v post Kar rea. Bai na mangwaya karo yr Paytm to Kuch eh sale lutde i h Khali box bhej k pa...
Account not being deleted
I had asked Paytm customer care to delete my account.
I got a reply saying they cannot delete and instead they will block the account.
Why can't a customer have his own privacy to delete his account.
Please register this complaint and a...
Return request approved and later got rejected
I had ordered for a rucksack from paytm on May last week and was not satisfied with its quality. The product was described saying seller will accept return from 15 days of delivery. I had raised the return request within three days after delive...
Paytm gave me wrong information which costed my money and time
on may 30,2017 have book a bus(BSR Travels from hyderabad to khammam) in Paytm (Journey on June 1st). On the journey day I have called the operator (Phone number was sent by paytm through message ), then i have shocked to listen that bus servi...
I was transferring Rs.7000 to another bank a/c through paytm but my bal. Has been deducted from my bank a/c but didn't transfered.
Its been 2month till now i didn't refund my money.
Paytm always igoring and not bothering my issue.
Amount deducted twice from Paytm Wallet
I have made one postpaid mobile bill payment of Rs. 500 on 12th may. But from my wallet it has been deducted twice at the same time i.e 04:58 pm, there is not even a 1 minute difference. Many times I made a complaint for the same in paytm but ...
Unable to return product
i had ordered a blazer from paytm on 18th may 2017. As it was not getting fit properly i requested for return of the same item. But paytm rejected the request with no reason. Then i tried reaching paytm via email explaining the problem, but th...
Wrong inforamtion given about recharge and gave wrong benefit
I did recharge of rs349 through paytm.They show that they will give U/L calling and 1gb (3g/4g)data daily validity 28 days but they give only 2.5 gb data which is not promised and did not give what they promised.They are using false information...
Money cheated and account deleted
I had paytm wallet with paytm.com in which I had Rs.6,736.41 . Today while I was booking a ticket through irctc app and choosing paytm as payment option it showed my mobile number is not registered. I tried contacting them through their custome...
Wrong transaction via paytm, but after complaints not refund
I was transfered 1000 rs from my registered mobile no 8329413987 to non registered Mobile no 9765110188 with paytm on dated 13 may 2017 at 10.42 am, paytm wallet ID 10298967254.
Many times calling to paytm and complaint but not refunded my amou...
Cheated my Paytm for iPhone 7 plus
I have purchased iPhone 7 plus from paytm. My order number is 3221147013. I have paid Rs.66598 from My Credit Card to order iPhone. I received iPhone on Date 13th may 2017. but the iPhone box I received is already opened ie : their is no seal o...
Wallet order number 10129223298 ..
I had transferred 2000 rupees from. My mobile number 9482519677 to daughter number 8277120670 which did not reflect in her ewallet due to login issues..when I called customer care I was told to respond to the...
Refund not received
I used paytm wallet to recharge for my Jio number the amount got deducted but the recharge was not successsful. I called Jio customer care they gave me the transaction id#BR0055Y3X4 which was declined from their end. Then I called Paytm Custome...
Cashback not received
I ordered an iPhone SE 64GB (Gold) on April 29 (Order No : 3156982112), at the time of order there was a cashback of 3000 rs associated with this product. The product got delivered but I did not get the cashback, so I connected with Paytm team...
Wrong & misleading information given on PayTM website
Hi Voxya Team,
I purchased below cooler from PayTM website on Apr 23 2017 to beat the heat in this hot summer.
As per the product details/images showing on PayTM website, it was supposed to be delivered within 24hrs. Attaching snapshot alon...
Damaged product delivered with wrong IMEI number
Paytm Order ID : 3010617049
I bought Samsung galaxy On 8 from paytm. The seller who sold the phone on paytm bought the phone from flipkart in 12900 and sold me in 13800. After that I received damaged product with different IMEI number which is...
Toyhouse Mini Ferrari Ride On Car
I ordered the Toy car on Mar 29th, 2017, as they mentioned the car, is for the 4-6-year-old age group there were no dimensions available in description. Once the product reaches to me I saw the car is very small to my 3.5-year old child. I requ...
Paytm account blocked for over a week
i have mailed them more than 10 times regarding the probem i am facing and gotten one mail demanding my bank account staement and sms screenshots for proof which i provided them immediately.After that i dropped several mails begging them to he...
Cashback not given - Misleading Advertisement
When I had recharged via Paytm using their promo code, they said that I will get Rs. 100 Cashback. When I didn't get it and raised a complaint, they said contact your Telecom Operator
Registered Mobile No : 8980915509
Order No : 2488172860...
Used iPhone 7 sold as New
I ordered a "New" iPhone 7 from PayTM. When I received the phone, I attempted registering it online and found out that the warranty for that device is expired. I called apple care and they confirmed to me that the device warranty expires only i...
Cancel - Paytm Order no 2950021200
I have placed a order for Sofa (Order No :2950021200) on 22nd March 2017. I realized that I have provided shipping address of Hyderabad which is wrong as recently I have moved to Bangalore. I tried to reach out your customer care # 9643-979797 ...
Order cancelled without notice and customer support lied
I ordered Macbook Air for 58rs on 12th March 2017.
After the order was completed the payTM cancelled the order without my notice.
When I tried to reach then on facebook at that time the customer support lied to me by saying that the order was...
Dell laptop hard drive changed from 1tb to 500gb
We have purchased a dell laptop last year from paytm. Laptop is under warranty but the hard disk and motherboard crashed. Dell team visited to my house to replace and they found hard drive is of 500gb instead of 1 TB. Dell said your seller repl...
Not accepted returns
I have ordered a shirt (order id: 2817259540)and it is not as mentioned in the paytm app(problem colour and size). so i wanted to return, but Paytm app is not allowing me to raise a request.
then i wrote them on 1st March 2017 about the issue...
Used laptop delivered and replacement not provided yet
Dear sir ,
I had ordered a laptop on Paytm - order number 2782182901.
I received a second hand laptop. ( poor Experience )
The seller agreed to replace after I placed the return request. Replacement order - 2813250311
Its been 10 days ...
Money not received
I sent money to my friend and my money deducted but money not reached to my friend. Number is correct. ...
my account blocked from last 2 month and I can't get any help from paytm I was tryed many times to paytm care and they are also not giving setisfied answer on mail still my account is blocked I can't use my money my account login I'd
Recharge not done
i have Reacharged my vodafone mobile number with 265 rs on 1st Feb 2017, but recharge was not done for my number, PayTM is saying that Recharge was success on PAYTM end, check with vodafone operator, when i check with vodafone operator they a...
Refund Not Recieved
I ordered my product from protiensstore.com after asking them about the delay in product
delivery I got to know that the payment is not recieved to them which I paid them through
Paytm Wallet .After asking Paytm about the wa...
Payment not received in wallet
i have neither received 2100 rs from debit card & nor returned back to respective bank when i tried to charge paytm. the transaction id is pos33265093289. please ensure my payment in paytm wallet. i am willing to pay charges for sending notice ...
I have transferred money from paytm wallet to bank account. they have charged 400rs. i want that money back...
Money not credited
I have transferred RS 500 to Mobile No.9718061981 and its is deducted from my wallet but not yet credited to 9718061981.
my Mob no. 9971281619
email : firstname.lastname@example.org
Paytm Cash Txn ID 5966387330
Paytm not cancelling my bus ticket
On 10jan i booked a bus ticket from pune to goa via Paytm. There was some glitch with the site, i was booking for 27jan 12:35am, but it got booked for 26jan 12:35am, i reported this glitch to paytm cc with proper screenshots. To which paytm mai...
Promised Cashback not paid
I purchased a laptop from HP where PayTM was offering 10% cashback on 5th Oct. Just to be sure, I separately wrote to PayTM Customer care asking them to check the order and confirm if I am eligible for Cashback against this order or not. They c...
How Voxya Helps In Resolving Complaints
- Start a social media campaign
- Send email to company officials
- Send notice via registered post
- Help in approaching consumer forum