File a Complaint against Pay Tm
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pay Tm?
If you are not satisfied with Pay Tm, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pay Tm and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pay Tm
But before filing a complaint, you should
a. Contact the customer support of Pay Tm first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Pay Tm - Substandard service provided Open
I booked an AC bus ticket for Rs ***. However the service Operator provided a non AC substandard bus. When enquired, he replied that you are getting enough for what you have paid. When approached PAY TM, they said complete the journey, then sub...
Jul 22, 2022 by RAJESH KUMAR BARIK
Dear sir/madam, This is with the reference to the refund not getting reflected on my credit card. We had booked the tickets using the credit card via paytm. After the cancellation of the tickets we had got that refund on our card on **th ...
Jun 04, 2020 by Vijay Sharma
Pay Tm - Money debited Closed
Rs. *** got deducted from my paytm wallet through Zomato order, which was not done by me.Contacted paytm and Zomato both but not getting any satisfactory response...
Jul 13, 2019 by Prachi
Pay Tm - Account blocked by Paytm Closed
My account has been blocked since the past * weeks. Kindly unblock my paytm account. I have already resubmitted my KYC documents as per the email received from paytm but still, nothing happened....
May 24, 2019 by Mandeep Singh
Pay Tm - Fraudulent transaction done Open
I am an ex-air warrior and retired from IAF on October ****. After completing ** years of combat service to my motherland. On **/**/**** I was directed to pay RS ***/- from paytm account for purchasing a camera from Amazon under Big Billon Sale...
Feb 26, 2019 by Kallol Ghosh
Pay Tm - Wrong Item delivered instead of my ordered iPhone 6 32GB Open
I haven't received it yet what i have ordered. I received a cotton shirt instead of IPHONE *. Now I have lost ₹*****. I have raised complaint to paytm, they told that, courier partner delivered the product correctly to you. But i have strong...
Jan 03, 2019 by Rameshprabu D
I purchased * product from Pay Tm; *. Kurta Payjam set (**********) *. Travel kit (**********) Cause of bad quality, I had returned it and ask to refund to "Pay Tm" through mail but did not get my refund instead many mail. Then I filed compl...
Dec 15, 2018 by Akash Rathod
Pay Tm - My Confirmed Train Ticket got cancelled by Paytm customer care executive Open
respected sir, i got my train ticket booked through paytm on **th october **** for my wife ms. taruna maheswari from cst to jhansi boarding from kalyan jn for the journey date **.**.****. ticket was running W/L ** at the time of booking. o...
Nov 17, 2018 by Aashish Baheti
Its been more than ** days I haven't receive the refund of amount of rs **** of my rail ticket in my paytm wallet. I got the mail from irctc that it is being refunded on **th of october in my account but its not reflecting in my paytm wallet. ...
Oct 28, 2018 by Mustajab Rizvi
Pay Tm - Pacakage not delivered and refund not processed Closed
I Ordered an Item on Paytm mall on ** sep **** with order number ********** which was showing to be delivered by **.**.****. It was a birthday Gift for dated **.**.****.By **.**.**** i tried to call their customer care number ***-********.This...
Oct 24, 2018 by Sandeep Koul
Pay Tm - Wrong product delivered Open
I have ordered an kent supreme *L RO+UF+UV. Instead i received a different product of kent. The return policy was for * days and i raised the return on *nd day itself. However * days have passed an no further action has been taken. I have rais...
Oct 23, 2018 by Raghu Sharma
Pay Tm - Payment not received Open
I have paid to a merchant using paytm and money has been deducted but merchant didn't receive money so i have to pay myself. After complaining to paytm they are saying they have credited money to merchant. When i checked up with merchant he did...
Oct 19, 2018 by Shravan
Pay Tm - Package not delivered Open
I had order a birthday dress for my *st baby boy birthday in paytm online paid *** on * September then they raised request with DELHIVERY courier partner for pick up and expected delivery date is by ** September but here the courier partner not...
Sep 26, 2018 by Srinivas JAGANNADHAM
i received * coupans of paytm of rupee ** each but and i aslo use these coupan to add money in paytm wallet but it can't works...
Sep 19, 2018 by Ravinder singh
Pay Tm - Damaged item delivered Open
I ordered 'Braun BT**** Trimmer for men' from Paytm on ** august **** the item had ** days return policy in case a damaged or wrong item is delivered. I received the item on **th August and upon opening the package i found that the item had scr...
Sep 04, 2018 by Ishant Jain
Pay Tm - Wrong product delivered Closed
I have ordered cotton handkerchief but it delivered silk. This is worst product and there is no option for replacement or return. Please help me get my money back or replace the product....
Aug 20, 2018 by Rahul Rajak
Pay Tm - Fraud by paytm n bus booking Open
Sir, Yesterday i booked a seat in bus from haridwar to hamirpur through paytm.After payment they send me a mail showing payment was failed and seat was not booked.Due to emergency i booked another seat through official site of himachal (confir...
Jun 27, 2018 by Ankush Sharma
Pay Tm - Paytm fraud Closed
I paid a restaurant bill on march-**-**** at Goa via paytm, amount was ****/- but i got error that not successful but money got deducted from my bank account, i tried again and money got deducted but again error came, so i called paytm customer...
Jun 09, 2018 by Vishal Shrivastava
Pay Tm - Sent money to person and he blocked me Open
hi all... I have sent ****rs via paytm to a person for ipl bet and also won that but the person is fraud and not returning money and also blocked me. I also filled a complaint in paytm but they are not responding to my recent issue. so my fr...
May 07, 2018 by Devansh Mehta
Pay Tm - Order no.5010908805 cancelled by Paytm on 23.04.18 while delivery date was on 24.04.18. Open
I have ordered dlsr nikon d**** w/af-p dx nikkor **-** f/*.*-*.*g vr (black) + bag+**gb memory card vide order no.********** on dated **.**.** with delivery date on **.**.** but paytm has cancelled this order on dated **.**.**. due to this happ...
Apr 23, 2018 by Heera Lal Kumar
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