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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Karthika Sarees first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Karthika Sarees - Refused to take back the item after agreeing to do so. Closed
Mosquito net not as per requirement. Hello Sir/Madam, I purchased Mosquito Net from Karthika #****, Karthika Building, Ganapat Gali, Belgaum, Telephone: ****-*******, Receipt #: P*****, on September *, ****. While purchasing, I asked their s...
Sep 06, 2017 by Shivraj Ghorpade
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