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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Glen?
If you are not satisfied with Glen, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Glen and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Glen
But before filing a complaint, you should
a. Contact the customer support of Glen first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Glen - Extremely Poor Quality Cooktop by Glen Open
I purchased a Glen Model number GL **** AI FBB Mirror, four-burner gas cooktop on ** March ** from M/s Megha Kitchen & Home Appliances (P) Ltd, *, Basement, Shankar Vihar, Vikas Marg, Delhi - ******, vide Invoice number **** dated ** March ** (...
Aug 18, 2019 by Girish Kumar Garg
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