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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Dna Infotel?
If you are not satisfied with Dna Infotel, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Dna Infotel and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Dna Infotel
But before filing a complaint, you should
a. Contact the customer support of Dna Infotel first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Dna Infotel - Connections issues atleast 1012 days in a mnth Closed
connections issues atleast **-** days in a mnth last month we had no connection or ** days username Asha_more...
Oct 03, 2020 by James Dsouza
Dna Infotel - Internet service issue Open
I have recharged my wifi with the one month pack but since last **-** days ..it goes for *-* hr sometimes more then the * hrs and they don't revert on our mail so I m frustrated with their behaviour..I need help...
Apr 29, 2020 by Priyanka Dubey
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