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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Bay Chic?
If you are not satisfied with Bay Chic, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Bay Chic and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Bay Chic
But before filing a complaint, you should
a. Contact the customer support of Bay Chic first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Bay Chic
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Case Details
Personal Info
Resolution
Bay Chic - Package not delivered on time Open
I ordered the “simple dress” since March **, and said it will finish within ** days,,at first they responds nicely to my text,, they keep on saying that it will shipped on this day, but then nothing,, again and again they keep on promises,,...
May 22, 2018 by Mariam Alqahtani
Bay Chic - Package Not Delivered after receiving amount. Open
I am a NRI. I have placed an order for a saree in bay Chic ( Mumbai - **********) on **.**.****. Before making the order, they have confirmed, that the saree is readily available and it will delivered to Middle east on **.**.****. I have recei...
Feb 12, 2018 by Jebastus HSelton
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